Terms & Conditions
Acceptance of the Terms
By accessing or using the POLi Payment Casino platform, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you should not use our services.
Eligibility Requirements
To use our platform, you must meet the following requirements:
Minimum Age: You must be at least 18 years old or the minimum age of consent in your jurisdiction.
Geographic Restrictions: You may only access our services in countries where we are permitted to operate and your access is not restricted by local laws.
Account Registration Rules
To create an account, you must provide accurate and complete information during registration. All users are allowed only one account. Multiple accounts can lead to suspension or closure.
Identity Verification and KYC
As part of our commitment to responsible gaming and security, we may require you to complete a Know Your Customer (KYC) process. This includes verifying your identity and age through government-issued identification and proof of address.
Account Accuracy Obligations
You must ensure that all details provided in your account are current and accurate. Failure to do so may result in account suspension or termination.
Account Security Responsibilities
You are responsible for maintaining the confidentiality of your account login credentials. You must inform us immediately if you suspect unauthorized access to your account.
Login Credentials and Password Protection
Ensure your password is secure and not easily guessable. Do not share your password with anyone. We are not liable for any unauthorized use of your account due to shared credentials.
Restricted Behaviour and Prohibited Activities
Engaging in activities that violate the terms of fair play—such as collusion, cheating, or exploiting technical glitches—is strictly prohibited. Violators may face account suspension and potential legal action.
Multi-Accounting and Fraud Prevention
Creating multiple accounts to gain advantages or manipulate bonuses is forbidden. Any detected fraudulent behavior can lead to the immediate closure of your accounts and forfeiture of any winnings.
Bonus and Promotion Rules
All promotions must be claimed as per the outlined terms. Bonuses may have specific wagering requirements and time limits. Ensure you familiarize yourself with these conditions before participation.
Wagering and Gameplay Conditions
Promotions and bonuses typically include wagering requirements ranging from 30x to 40x the bonus amount. Certain games may not contribute fully towards these requirements, so players should consult the specific terms related to each bonus.
Bonus Abuse Prevention
Attempting to circumvent bonus terms through low-risk wagering strategies is considered bonus abuse. If detected, the casino reserves the right to revoke bonuses and associated winnings.
Deposits and Withdrawals
Deposits must be made through the available payment methods, with the minimum and maximum amounts specified. Withdrawals may also require identity verification. Delays may occur during processing based on internal reviews.
Verification Before Withdrawals
Before issuing a withdrawal, we reserve the right to verify your identity to prevent fraud. This may include additional documentation requirements.
Processing and Review Procedures
Withdrawal requests are generally processed within 1–3 business days, pending verification. We strive to expedite processing for VIP players when possible.
Responsible Gambling Expectations
We encourage responsible gaming. Set personal limits on deposits and wagers to avoid excessive gambling behavior. You can also access support tools within your account.
Self-Exclusion and Account Restrictions
Players can initiate self-exclusion for specified periods. During this time, your account will be inaccessible. Any requests for reinstatement will only be processed after the self-exclusion period is complete.
Game Fairness and RNG Systems
All games operate with Random Number Generator (RNG) technology, audited by independent agencies. Fairness is a priority, and we commit to ensuring that all outcomes are randomized and verifiable.
Technical Interruptions or Voided Gameplay
In the event of technical difficulties, we reserve the right to void any gameplay or transactions where applicable. Users are encouraged to report any issues encountered during play.
Suspension or Closure of Accounts
We reserve the right to suspend or close accounts due to suspected fraudulent activity or breaches of these Terms & Conditions. Users will be notified when actions are taken.
Intellectual Property and Platform Ownership
All content, features, and services provided on the POLi Payment Casino platform are proprietary. Unauthorized use of our intellectual property is prohibited and will be pursued legally.
Limitation of Liability
While we strive to provide a safe gaming experience, we cannot be held liable for any damages, losses, or disputes arising from the use of this platform.
Modification of Terms
We reserve the right to amend these Terms & Conditions at any time. Users will be notified of significant changes through site notifications. Continued use constitutes acceptance of the amended terms.
Contact or Support Guidance
For any queries regarding these Terms & Conditions or the services provided, please contact our support team through the available support channels. We aim to provide prompt assistance to all users.
Applicable Licensing or Regulatory Oversight
POLi Payment Casino operates under the regulations set forth by the Curaçao eGaming Authority. This licensing provides oversight for fair play and responsible gaming standards.
